Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a shipping confirmation email once your order has been shipped.
During periods of high order volume, processing times may be slightly delayed.
Shipping Times
Standard Shipping
- United States: 5–10 business days
- Canada: 7–15 business days
- International: 10–20 business days
Shipping times are estimates and are not guaranteed. Actual delivery times may vary due to carrier delays, customs processing, weather conditions, or other factors outside our control.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update after shipment.
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee changes can be made once an order has been processed.
Lost, Stolen, or Delayed Packages
We are not responsible for packages that are lost, stolen, delayed, or damaged after they have been handed over to the shipping carrier. If you experience an issue with your delivery, please contact the carrier directly using your tracking information.
However, if you need assistance, please contact our support team and we will do our best to help.
International Orders
International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country. These fees are not included in the product or shipping price.